Mission
"URBAN NATIVE" has as its main objective the continuous satisfaction of its clients and applicable regulations. This is achieved through the technical capabilities and knowledge of its human resources and the continuous quality improvement of the processes and products it offers. 

Vision
"URBAN NATIVE" aims to be recognized as a quality company for its professionalism and ability to meet or exceed the needs of its clients and the market.

Quality policy
This Quality Policy is adopted by all employees of "URBAN NATIVE”, and it is a necessary condition that all staff are informed of it and apply in their tasks the principles and procedures associated with it.  In this regard, the Management and all the
organization’s employees commit to: 

• Ensure the total satisfaction of customers and stakeholders. 
• Manage the motivation, knowledge, and involvement of its employees by promoting their satisfaction and providing adequate working conditions. 
• Continuously seek to improve its processes and respond to customer needs. 
• Identify and ensure compliance with applicable legislations and standards, including legislation relating to product quality, health, hygiene, and workplace safety. 
• Select external suppliers based on the quality of their products.

The Management
Pedro Faria